bl89's Privacy Policy

The information you provide at the time of account registration includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Username and password (stored in encrypted form)

We store financial transaction-related information to facilitate your deposits and withdrawals. bl89 accepts payments via bKash, Nagad, Rocket, and Upay. Partial details of these mobile banking accounts and transaction history are retained in our system.

When you use the bl89 platform, our servers automatically collect certain information, which includes:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of page visits
• Game play history and betting information
• Click patterns and navigation data

• Creating and managing accounts
• Verifying identity and age
• Processing deposits, withdrawals, and bonuses
• Providing uninterrupted gaming services
• Providing customer service and support

We analyse your information to prevent fraudulent activity, money laundering, and unauthorised access on the bl89 platform. This is done in the interest of all users and to ensure a safe and fair gaming environment.

We improve your experience based on your gaming preferences and habits. This information may be used to provide relevant promotions, game recommendations, and personalised offers.

bl89 places responsible gaming as its top priority. By monitoring your playing patterns, we can identify potentially problematic behaviour and provide appropriate support when needed.

Cookies are small text files stored in your browser. bl89 uses cookies for the following purposes:

• Maintaining your login session
• Remembering language and gaming preferences
• Monitoring platform performance
• Displaying relevant advertisements and offers

You can disable cookies at any time from your browser settings. However, please note that disabling certain essential cookies may cause some bl89 services to not function properly.

A limited amount of information may be shared with technology, payment processing, and security service providers who assist in operating our platform. These partners operate under strict confidentiality agreements.

In the case of a court order, a legitimate request from a government authority, or a requirement under applicable law, bl89 may be obliged to provide necessary information to the relevant authority.

If a user's activity is found to be fraudulent or harmful, the relevant information may be shared with the appropriate security agencies.

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Passwords are stored using a one-way hashing method
• Sensitive financial information is stored on separate encrypted servers
• Regular security audits and vulnerability assessments are conducted

• Only authorised staff have access to user information
• All staff operate under privacy training and confidentiality agreements
• Data access logs are monitored on a regular basis
• An immediate response plan is in place in the event of a data breach

bl89 retains your information only for as long as is necessary to provide services and meet legal obligations. As a general rule:

• Active account information: retained for as long as the account remains active.
• Financial transaction records: retained for the period required by applicable legal requirements.
• Closed account information: some information may be retained for a specified period in accordance with applicable law even after an account is closed.
• Communication records: customer service-related communications are retained for a reasonable period as needed for issue resolution.

If you wish to close your account, please contact the bl89 support team. After account closure, information other than necessary financial transaction records will be deleted in due course.

You may request a copy of your personal information held by bl89 at any time. This request can be made through customer service.

If any of your information is incorrect, you may request a correction. Additional verification may be required for changes to identity-related information.

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal or regulatory obligations.

You may stop receiving promotional emails or messages from bl89 at any time. This will be actioned upon request to customer service. However, important service-related messages will continue to be sent.

bl89 ensures the highest level of security in payment processing. During transactions via bKash, Nagad, Rocket, and Upay:

• Your mobile banking PIN or password is never stored on bl89's servers.
• Only the transaction ID and amount are recorded for payment verification.
• All financial transactions are conducted through SSL-encrypted channels.
• Suspicious transactions are automatically monitored and analysed.

The minimum deposit at bl89 is ৳100 and the minimum withdrawal is ৳800. Withdrawals are typically processed within 5–30 minutes. If you cannot recall any details about a transaction, please contact support immediately.

bl89 is strictly a platform for users aged 21 and above. To protect minors, we take the following measures:

• Age verification is mandatory at the time of registration.
• Date of birth authenticity is checked during identity verification.
• Any account suspected of belonging to a minor is immediately suspended.
• If a person attempts to open an account using a false age, their information and any associated transactions will be considered void.

bl89 never knowingly collects information from minors. If you believe a minor is using our platform, please notify support immediately.

bl89 reserves the right to update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed after you log in to the platform.
• The date of the change will be noted at the top of this page under the "Last Updated" section.

If you continue to use bl89 after the changes, you will be considered to have agreed to the updated policy. If you have any questions about any changes, please contact the support team.