bl89 Terms & Conditions

The following words and terms used in this document carry the meanings stated below:

• "bl89" or "Platform" — the bl89.lat website and all services operated under it.
• "Member" or "User" — any person who has created an account on bl89 or is using the platform.
• "Service" — all online gaming, casino, sports betting and related features provided by bl89.
• "Terms" — this Terms & Conditions document and any policies attached to it.

bl89 reserves the right to modify, add to or cancel these Terms at any time. Continuing to use the platform after updated Terms are published will be considered acceptance of those changes.

These Terms have been prepared in Bengali and this version is the authoritative version.

2.1 Age Requirement

To open an account and use the services on the bl89 platform, a member must be 21 years of age or older. An account belonging to a minor will be closed immediately and all deposited funds may be forfeited.

2.2 One Person, One Account

Each person may operate only one account. If the same person creates multiple accounts, they will be closed as soon as they are identified and any related bonuses or earnings will be cancelled.

2.3 Accurate Information at Registration

When creating an account, the member must provide accurate and complete personal information. Providing false or incorrect information may result in account cancellation and forfeiture of funds. bl89 may request additional documents for identity verification at any time.

2.4 Legal Obligation

The member must confirm that participating in online gaming is legally permitted in their area of residence. bl89 is not responsible for any legal complications.

It is your responsibility to keep your account login details (username and password) completely confidential. bl89 will never ask for your password.

• You are responsible for all activity that takes place on your account.
• If you suspect any unauthorised use of your account, notify our support team immediately.
• Allowing a third party to use or transfer your account is strictly prohibited.
• bl89 uses SSL encryption and other technical security measures for account protection.

If suspicious activity is detected, bl89 reserves the right to temporarily suspend an account and conduct an investigation at any time.

4.1 Accepted Payment Methods

bl89 currently supports transactions via the following mobile financial services: bKash, Nagad, Rocket and Upay. Transactions through any other method are not accepted.

4.2 Minimum Deposit & Withdrawal Amounts

• Minimum deposit: ৳100 (applicable for each method)
• Minimum withdrawal: ৳800

4.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 5–30 minutes. However, processing time may increase if identity verification or other security checks are required.

4.4 Account Verification

Before a withdrawal, bl89 may request the necessary documents for identity verification. If verification is not completed, the withdrawal process may be delayed.

4.5 Third-Party Accounts

Members must use a payment account registered in their own name. Transactions from third-party accounts are not accepted and such transactions may be cancelled.

5.1 Welcome Bonus

bl89 offers new members a 100% welcome bonus on their first deposit, up to ৳8,000. For example: depositing ৳1,000 earns an additional ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus only, not on the deposit amount. For example: to withdraw winnings from a ৳1,000 bonus, a total of ৳15,000 must be wagered before withdrawal.

5.3 General Bonus Usage Rules

• Bonuses may only be used on specified games on the bl89 platform.
• Multiple bonuses cannot be active at the same time.
• If any bonus-related condition is violated, the bonus and any winnings earned from it will be cancelled.
• bl89 reserves the right to modify or cancel promotional offers at any time.

5.4 VIP Program

bl89 has four VIP tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%) and Platinum (up to 0.8%). Members can advance to higher tiers based on regular play and activity.

bl89 is firmly committed to the principles of fair play. Every game is conducted in a fair and impartial manner and outcomes rely on verifiable technology.

• Members must follow the specific rules of each game.
• If a bet is cancelled due to a technical error or server issue, bl89 will refund the amount wagered.
• Any attempt to manipulate or hack betting outcomes is strictly prohibited.
• Markets described in sports betting are for illustrative purposes only; specific matches or results are not guaranteed.
• The individual terms and conditions of game providers also apply.

bl89 reserves the right to investigate any suspicious gaming activity and, where necessary, take action on the relevant account.

The following activities are strictly prohibited on the bl89 platform:

• Money laundering or transacting with illegally obtained funds.
• Operating an account using automated software, bots or scripts.
• Using multiple accounts or identities to abuse the bonus system.
• Rude, threatening or offensive behaviour towards other members or staff.
• Deliberately exploiting technical vulnerabilities of the platform.
• Depositing or withdrawing funds using third-party payment accounts.

If any of the above activities are detected, bl89 may immediately close the account, forfeit funds and take legal action if necessary.

8.1 Suspension by bl89

bl89 may suspend or close an account without prior notice in the following circumstances:

• Violation of any part of these Terms.
• Fraud or suspicious financial activity.
• Failure to complete identity verification or provision of false information.
• The need to comply with legal or regulatory obligations.

8.2 Account Closure by the Member

You may request closure of your own account at any time by contacting our support team. Before the account is closed, you must apply to withdraw any available balance.

8.3 Balance After Suspension

If an account is closed due to a breach of Terms, funds obtained unlawfully may be forfeited. Whether legitimately deposited funds are returned will depend on the outcome of the investigation.

bl89 believes that gaming should be enjoyable and controlled. We are committed to the wellbeing of our members.

• Members can set spending limits on their own account.
• A temporary break or self-exclusion option is available — contact the support team.
• Only those aged 21 or older may use this platform.
• If signs of gaming addiction appear, seeking professional help is advised.

For more information on responsible gaming, visit our Responsible Gaming page.

bl89 places the highest importance on protecting members' personal information. Our SSL encryption technology ensures that your data remains secure.

• Members' personal information is never sold to third parties.
• Data is used only to provide services and meet legal obligations.
• Information may be provided to relevant authorities when legally required.

For more details on privacy, see our Privacy Policy.

All content, designs, logos, software and other elements of the bl89 platform are the intellectual property of bl89. Using, reproducing or distributing them for any purpose without prior permission is prohibited.

• Platform content may be viewed for personal use, but commercial use is prohibited.
• Rights to game providers' content are reserved by the respective organisations.
• Unauthorised use of bl89's trademark or brand identity may result in legal action.

bl89 accepts no liability in the following circumstances:

• Game interruptions due to internet connection loss or device issues.
• Delays or errors related to third-party services (mobile banking, game providers).
• Service interruptions due to unexpected technical issues or server maintenance.
• Account loss due to the member's own negligence.

bl89 always strives to maintain service quality, but uninterrupted service cannot be guaranteed.

bl89 reserves the right to amend these terms and conditions at any time. In the case of significant changes, we will make every effort to notify members.

• Updated terms and conditions will take effect from the date of publication.
• If you continue to use the platform after any changes, you will be considered to have agreed to the new terms and conditions.
• If you do not agree with the new terms and conditions, you may request to close your account.

The latest terms and conditions will always be available on this page. Regular review is recommended.

If you have any questions, complaints, or suggestions regarding these terms and conditions, please contact our support team. bl89 is committed to resolving complaints fairly.

Please first raise your complaint with our customer support. If support is unable to resolve the matter, it will be escalated to the management level.